Having a pet insurance policy is a great way to ensure your furry friend gets the care they need when they're sick or injured. But if you decide you want to cancel your coverage, it's important to know how to do it properly.
Cancel Coverage
To cancel your pets best insurance, visit the company's website and submit a cancellation form with a reason for cancelling your plan. The company will promptly cancel your policy once you have submitted this information.
Cancellation of coverage before the waiting period ends
Most pet insurance policies have waiting periods which begin immediately after the effective date. These waiting times are meant to stop owners from submitting claims for their pets if they haven't been diagnosed with the health conditions covered by insurance.
There are no waiting periods for accident or illness coverage. This is offered by insurers such Embrace, Figo Lemonade Toto and Pets Best.
In addition, certain insurance providers impose waiting periods for specific ailments like hereditary or congenital disorders. It's possible to waive these waiting periods if you have your dog or cat evaluated by a vet and the doctor determines that they aren't at risk for a pre-existing condition.
No Age Limits
Pets Best's policies have no age restrictions, so you are able to enroll your pet as soon as it is 7 weeks old. The company also provides a 30-day trial period to allow you to try out plans before making a final decision.
Customer Service
Customer service is one of the most common complaints that we hear from many pet insurance providers. That's why we like that Pets Best provides a live chat option, which helps the company address customer needs on a personal level. This is a smart move, as it will reduce the number complaints about abandoning sites and increase conversions online.
A number of features are available to help pet owners make the most out of their insurance. These include veterinary direct payment and a member centre portal which makes it easier to track claims and reimbursements.
Vet Direct Pay
Pets Best is different from other pet insurance companies because it offers a direct payment program for veterinarian services. You can reimburse your vet directly. This feature allows you to reduce costs because it eliminates the need for you to pay the vet bill upfront and then wait for reimbursement.
You Reimbursement amount
Each time you submit a claim, you can select a benefit limit for the year, a deductible amount and a percentage that will be reimbursed. You'll be able to track your claim status through the member center portal and get a check or direct deposit in as little as two days after it's approved.